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Pick up your request where you left off

In the portal, your subscription form is kept as a draft: come back to it from My forms, or delete it. My bonds shows each request with its steps, and your payment documents are easier to find.

Improvements

  • PortalYour subscription form is saved as a draft. Resume it from My forms, or remove it with "Delete this draft" once you confirm.
  • PortalMy bonds shows one block per request, with the Signature, Payment and Certificate steps. The "Make my payment" button opens the payment instructions.
  • PortalOnce your payment is confirmed, you can download the "Payment receipt" from your documents, even before the certificate is issued.
  • PortalYour signed form is labelled "Signed subscription form (PDF)", and its file name carries your request number.
  • PortalIn the payment instructions, the transfer option reads "Bank transfer or Interac". It is still a single option.
  • PortalTo confirm your identity, the "Identity document (required)" section is enough: proof of address is optional.
  • ConsoleFor general-management and finance staff, certificate review shows where the two approvals stand and which role acts next. Whoever gave the first approval is not asked to approve again.

Fixes

  • PortalDouble-clicking to sign no longer files a second request.
  • PortalWhen a document cannot be downloaded, a page in your language tells you so.